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Our biggest goal in 2016 was to take a close look at our culture. The greatest asset we have is our people – our staff, volunteers, and customers. Our mission was simple: to assess our existing culture and identify opportunities to improve the experience of our staff, and in turn, improve the experience of our customers.

As we move into 2017, we continue to focus on our culture. We are using our values statements to guide our intentions. Not just talking the talk, but truly walking the walk of Respect, Continuous Improvement, Strategic Partnerships, Accountability, Measurable Outcomes, and Informed Advocacy.

Below, you can explore the various ways that CEO has taken steps toward achieving our goals over the last year, touching the lives of individuals and families in Rensselaer county and the Capital Region. You’ll also discover how CEO is working together with local community partners and fellow non-profit organizations to expand our reach and maximize our effectiveness. If a particular topic interests you, use the list below to jump to a specific section.

Table of Contents:

  1. Our Mission

  2. Our Values

  3. Our Community Impact – Success by the Numbers

  4. Our Partnerships – How CEO Connects with the Community to Make a Larger Impact

  5. Our Customer Stories – Proof that our Services Work

  6. Our Fiscal Responsibility – How We Are Funded

  7. Get Involved


Our Mission

CEO creates partnerships and develops opportunities for social and economic growth and empowerment in individuals, families and communities.

Our Values

Our values are the foundation upon which we fulfill our mission each day. They guide the way we work with our customers, our partners and each other. Our values are at the very core of everything we do.

Respect for the dignity, strength and voice of each person.

Continuous Improvement in our relationships, business operations and service provision.

Strategic Partnerships that benefit customers, focus resources and promote innovation.

Measurable Outcomes that demonstrate our impact in the community.

Informed Advocacy for access to services, improved community conditions and greater understanding of the causes and impact of poverty.

Accountability to our customers, partners and supporters.

Community Impact

Individuals and families were provided emergency food assistance. Individuals obtained health care services for themselves or a family member. Homes rehabilitated or weatherized to improve safety and increase energy efficiency.
Infants and children were provided the adequate nutrition necessary to support healthy development. Youth attending after school programs increased their academic, athletic or social skills to enhance their school success. Children participated in pre-school activities to develop school readiness skills.
YouthBuild participants obtained employment following educational and job skills training. Volunteers donated 97,775 hours to CEO’s many programs and services.

Our Partnerships

To meet the needs of our community as effectively as possible, CEO has unique partnerships with over 230 local businesses, school districts, associations and fellow non-profits.


Our Customers

Our services impact real people in our community every day. CEO’s staff provide compassionate support and innovative program approaches that empower people to reach their full potential.

Samvia Gaynor

When Samvia Gaynor moved to Troy in 2008 to begin college, she struggled to find affordable childcare. Learning about CEO’s Head Start program from another mom, she immediately enrolled her child. Head Start was just the beginning of her journey through CEO’s programs and services. Also supported by CEO’s WIC and VITA programs, Samvia experienced personal growth over the last 9 years that would change her life.

“Knowing that education and knowledge were my keys out of the life of poverty, I dove into my studies,” says Samvia.

With her growing family enrolled in CEO’s Early Head Start and Head Start programs, Samvia was able to  concentrate on improving her life through education. Over time, she completed her associate’s degree, obtained her nursing license and a bachelor’s degree, and is currently in a master’s program for Community and Economic Development.

“CEO has helped me grow significantly because it has allowed me to strengthen and further my education by providing adequate child care at little or no cost.”

Her plan is to work with people living in poverty by meeting them where they are, connecting them to community resources and encouraging them through skill building education.

Learn more about Samvia’s story and hear additional stories of CEO’s impact in our new video.


Our Financials

Over 90% of our funding goes directly toward services. Learn more about how our 20+ programs and services are funded:

Funding Breakdown Funding Sources*
*Funding includes grants and revenue-based programs.
Head Start Funding Breakdown Head Start Funding Sources
 

Get Involved

This Annual Report is just one small illustration of the overarching impacts CEO has had on our community this past year. Over 90% of our funding goes directly toward the programs and services that help Capital Region residents achieve physical, financial, and emotional wellness. If this is something you feel passionate about and you’d like to make a difference in your community, please consider donating to CEO or giving the gift of your time by volunteering with one of our many programs. Together, we can change lives and improve our community.

Meet the Faces of CEO