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A day in the life of a community action agency is a busy one. With more than a dozen programs and 200+ employees servicing the communities of Rensselaer county and beyond every day, our greatest asset is our people – our staff, volunteers, and customers. Our staff and volunteers allow us to make an impact daily, and we are honored to be able to help transform the lives of the customers we serve.

Below, you can explore the various ways that CEO has taken steps toward achieving our goals over the last year, touching the lives of individuals and families in Rensselaer county and the Capital Region. You’ll also discover how CEO is working together with local community partners and fellow non-profit organizations to expand our reach and maximize our effectiveness. If a particular topic interests you, use the list below to jump to a specific section. For a complete look at one day across CEO’s varied programs and departments, take a look at the PDF version of our annual report.

Table of Contents:

  1. Our Mission

  2. Our Values

  3. Our Community Impact – Success by the Numbers

  4. Our Partnerships – How CEO Connects with the Community to Make a Larger Impact

  5. Our Customer Stories – Proof that our Services Work

  6. Our Fiscal Responsibility – How We Are Funded

  7. Get Involved


Our Mission

CEO creates partnerships and develops opportunities for social and economic growth and empowerment in individuals, families and communities.

Our Values

Our values are the foundation upon which we fulfill our mission each day. They guide the way we work with our customers, our partners and each other. Our values are at the very core of everything we do.

Helping Others

Accountability

Innovation

Respect

Teamwork

Community Impact


Our Staff

Our services impact real people in our community every day. CEO’s staff provide compassionate support and innovative program approaches that empower people to reach their full potential.

 

Melissa Saco- WIC Program Manager 

When COVID-related shutdowns began in earnest in March of 2020, many of CEO’s programs had to find a way to pivot quickly. The WIC program (Woman, Infants, & Children Supplemental Nutrition Program) had been seeing mothers and children in person only. The program spent a month extending certifications by 30 days and seeing a few initial certification appointments in person before a waiver to approve remote appointments came through from the funding source.

“When the physical presence waiver came out, we started doing all appointments remotely over the phone. It was a challenge to adapt to that change, since we’ve never functioned that way before. It was harder to establish that one-on-one connection with someone, and there was a lot more documentation that had to happen on our end. It was quite an adjustment for staff, but we made it work,” said Melissa Sacco, WIC Program Manager.

Read the rest of the story on the full Annual Report>>>


Our Financials

Over 90% of our funding goes directly toward services. Learn more about how our 20+ programs and services are funded:

Get Involved This Annual Report is just one small illustration of the overarching impacts CEO has had on our community this past year. Over 90% of our funding goes directly toward the programs and services that help Capital Region residents achieve physical, financial, and emotional wellness. If this is something you feel passionate about and you’d like to make a difference in your community, please consider donating to CEO or giving the gift of your time by volunteering with one of our many programs. Together, we can change lives and improve our community.

Funding Breakdown Funding Sources
 

 

 

 

 

 

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Head Start Funding Breakdown Head Start Funding Sources
 

 

 

 

 

 

Meet the Faces of CEO